Do I need to provide water or power?

No! We are completely self-contained. Our mobile unit carries its own water supply and generator. All we need is access to your vehicle and a parking spot for our truck.

How long does a detail take?

It depends on the package and vehicle size. The Refresh takes about 1-2 hours, The Signature Detail takes 2-4 hours, and Ceramic/Paint Correction can take 4-8 hours. We'll give you an accurate estimate when you book.

What forms of payment do you accept?

We accept all major credit cards, debit cards, cash, Venmo, Zelle, and Apple Pay. Payment is due upon completion of service.

Do you offer any guarantees?

Absolutely! We offer a 100% satisfaction guarantee. If you're not completely happy with our work, we'll make it right at no additional charge.

Can you detail my car at my office or apartment complex?

Yes! We can detail your car at your home, office, gym, or anywhere you can legally park for the duration of the service. We just need a designated parking spot.

How to Protect Your Car During Charlotte Pollen Season

Charlotte ranks among the worst US cities for pollen. That yellow-green film on your car isn't just ugly — it's slowly damaging your paint. Here's how to fight back.

Why Pollen Is Worse Than You Think

Most people see pollen as a cosmetic annoyance. But pollen grains are actually slightly acidic — when they get wet (rain, morning dew, sprinklers), they release acid that can etch into your clear coat and cause permanent damage.

Charlotte's pollen season runs roughly from late February through May, with peak levels in March and April. During peak weeks, your car can be covered in a visible layer within hours of washing.

The #1 Mistake: Not Washing

The worst thing you can do during pollen season is nothing. Leaving pollen on your car for days, especially after rain, allows the acidic compounds to bond with your paint. The longer it sits, the harder it is to remove without damaging the surface.

How to Wash During Pollen Season

Do: Rinse your car with water first to float pollen off the surface before touching it with a mitt. Pollen grains are abrasive — wiping them across dry paint creates micro-scratches.

Do: Use the two-bucket wash method (one for soapy water, one for rinsing your mitt) to avoid reapplying pollen-contaminated water to your paint.

Don't: Use automatic car washes. The brushes trap pollen and drag it across your paint, creating swirl marks. This is the #1 cause of paint damage we see during pollen season.

Don't: Use a dry duster or California duster on heavy pollen. You're essentially sandpapering your paint.

Best Protection: Ceramic Coating

A ceramic coating is the ultimate pollen defense. Its hydrophobic, ultra-slick surface prevents pollen from bonding to your paint. During pollen season, a quick rinse with a garden hose removes 90% of pollen from a ceramic-coated car — no scrubbing needed.

We apply ceramic coatings year-round, but the ideal time is late January or early February — right before pollen season hits Charlotte.

Quick Detailer Spray Between Washes

Keep a spray bottle of quick detailer and a clean microfiber towel in your garage. A quick spray-and-wipe takes 5 minutes and removes light pollen between washes. This is especially effective on ceramic-coated vehicles.

When to Call a Professional

If you notice yellow staining or rough spots on your paint after pollen season, you likely have pollen etching. This requires professional paint correction to remove — home remedies won't work on etched clear coat.

Want to get ahead of pollen season? Book a ceramic coating with Bee Pro Detailing and make this your easiest pollen season yet.